Northeast Agency Team

James Thanasules

SVP & Chief New York State Counsel

James Thanasules was with First American Title Insurance Company for 19 years, most recently as Vice President and Senior Underwriting Counsel for the New York Agency Division. James began his title career from the ground up, involved in production, sales, claims and underwriting, both on the Direct and Agency sides. James’ extensive Agency experience offers a unique perspective. He understands the interplay between agent and underwriter; the need for responsiveness and sound decisions; and working together to achieve a common goal. James has presented CLEs and CEs on a wide variety of hot topics, including Claims, Short Sales and Reverse Mortgages. He also provides training courses for agents and the NYSLTA. James’ background includes private practice, finance and advertising.

Jinat Rahman

AVP Operations

Jinat has worked for over 20 years in the title insurance industry in various capacities including overseeing departments in title production and claims. Ms. Rahman specializes in all aspects of policy production, closing and post-closing matters. Over the last two decades, her experience improving efficiencies and overseeing residential and commercial transactions for Fidelity National Title, Stewart Title and some of the largest agents in New York has led to her current role as the corporate relations manager for AmTrust’s NY agents with responsibilities including onboarding new agents, resolving agent production issues and general corporate matters.

Krystal Morris

Agency Coordinator

Serving in a support capacity as an immediate contact to our Agents. Krystal is a seasoned administrator with more than eight years' experience serving executives and partners. Skilled at organizing, meeting deadlines and working under pressure, Krystal is responsible for overseeing all of the detail-oriented administrative duties involved with onboarding and agency support. Prior to joining Am Trust Title, she served as an office administrator for lnstrux LLC, dba Pixacore, a marketing agency, and earlier in the same position for Local Union AFGE in the Bronx.

Shaun Chan

AVP, Chief Auditor

Shaun Chan has over 15 years of experience in the title insurance industry. He is skilled in the areas of internal control, risk mitigation, compliance, and business processes. Prior to joining AmTrust Title, Shaun was an internal auditor at First American Title Insurance Company. Shaun has been awarded the credential of Certified Fraud Examiner (CFE), which involves anti-fraud training and education on complex financial transactions and understanding of forensic methods, law and of how to resolve allegations of fraud.

Farhan Rahman

New York State Agency Representative

Farhan Rahman is currently a senior at Syracuse University studying biotechnology. In recent years prior to college, Farhan has worked for a title agency, assisting top lawyers in the industry. As an agency representative for AmTrust Title and as a biotechnology major, Farhan looks to apply the unique skills he learned in college and in the title insurance industry to help AmTrust achieve all its goals.

Suzanne Schairer-Berg

Agency Representative

Suzanne’s focus is to generate new agency relationships in the New York area, to train and assist sales associates and to fortify business alliances with lenders, brokers and real estate attorneys. In her three-decade career, Suzanne has established numerous relationships with title insurance companies with a myriad of closings from simple transactions to complex multi-million dollar deals. She adds value for agents by answering basic underwriting and procedural questions, providing business introductions and advising on the multitude of business issues agents encounter. Prior to joining AmTrust, Suzanne held positions with Titleserv, Inc., Landstar Title and Kensington Vanguard as Vice President overseeing business development and direct client support. She has received her Paralegal Degree from Adelphi University and is also a member of the New York State Land Title Association and a volunteer for Dress for Success.

Gissell Malfitano

Agency Representative

Gissell has spent over 10 years in marketing across all channels and in diverse industries, bringing a fresh & innovative perspective to title. Her client centric approach proves success in the largest or smallest of projects and campaigns. With innovative out of the box thinking she is able to use her skill set and many years of experience to make a positive impact on companies using metrics to showcase any goal is achievable especially when putting the end user first. In a business development capacity she has worked with top companies and C-Level executives developing and nurturing valuable relationships that bring value to the title space. She looks forward to connecting with you.

Kevin Joyce

Agency Coordinator

Kevin is a seasoned real estate and title insurance veteran. Prior to joining AmTrust, he provided sales and customer service with a leading title insurance agency in New York. Before that, he worked at a large advertising agency in New York City. Kevin currently supports agents throughout the AmTrust Title network, including the onboarding process, education initiatives and resolving agent related issues as a valued member of the AmTrust Title agency services team. Kevin currently holds a degree in International Business and Management from The University of Tampa, is a member of the National Honor Society and is a licensed real estate sales representative.